1 reviews | Active since Mar 2009
So, 2 weeks after my last complaint, apparently Telkom are trying to \contact me\" with regards to the order I placed on the 4th March. <br> <br> On Tuesday night (22/03), just after 19:00, I received an email from a no-reply Telkom address informing me that they were trying to get hold of me to complete my order. No mention of a number I could call, or even an email address I could get back to them at. No missed calls, or any other form of communication. Nada.<br> <br> On Wed, just after 11:00, I received voicemail from Zama informing me that she is calling with regard to my order. No call. Just voicemail. Again, no number to call, no address. No means of contacting her from my side. Again, just after 19:00, the same email as before.<br> <br> Today, a call at around 10:30. Silence. No sign of life at the other end of the line. Just 15 seconds of silence. No voicemail. Nothing more. This evening, the same email.<br> <br> Is this all meant to constitute the fulfilment of Telkom's obligation from their side? A single call each day, no further effort after that whether it connects or not? An arbitrary email at night which I can't respond to? I've attempted customer services several times. No answer at sales. Ever."
Best regards,
Best regards,
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