pG
prenol G
1 reviews | Active since Feb 2015
08 Mar 2017, 13:45
TABLET DEAL
<p>we signed up for a Huawei 10" tablet deal as a christmas present for my daughter in december 2016. the package included a cover for the tablet to which they did not have stock. we were advised that they will call us when stock arrives. the was even advitersed in the January deals. we have been to the store as well as called the call centre on numerous occassions with no help what so ever. the last they tell us that we will not receieve a cover any more. surely if you had a certain amout of tablets for the deal you should have covers to cater for that amount. highly dissappointing.!!!</p>
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Telkom's replyOfficial
09 Mar 2017, 15:41Hi prenol,
Thank you for making contact with us.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
Your reference number: AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply09 Mar 2017, 15:41
Official
Hi prenol,
Thank you for making contact with us.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
Your reference number: AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,