Tablet

I bought a tablet from Telkom( Centurion Mall) last January. It was on a 2 year contract. In September it just went off and would not charge. As the Reds Mall was close to home, I took it there on 30/9/2014. A. Breedt booked it in. I got a message from them asking where they could collect it for repairs and I gave them the information. That was the last i heard from them. I waited a month and went to the outlet again, they did not know what the problem was. I went to the outlet about 4 times between Oct and November but nobody knew what was happening. Finally in Dec, I asked to see the manager. She informed me that they had been sending me updates but to the sim card that was in the tablet that they took in for repairs! It was a problem with the battery and would cost over a thousand rands to fix. I declined. She then informed me that there was a handling fee of R188,00 tp pay before I got the tablet back. I paid the amount in January. As I had nt heard from them, I went to the outlet in Feb. Arthur phoned them and they said they did not recieve the payment. So I got a print out from the bank which he mailed to them, with me as cc. I still have no feedback.