SYSTEMS SLOW CALL BACK?!!!

Good Day,<br> <br> I phoned Telkom on 10210 and spoke to Nicole a call centre agent. I told her I am phoning on behalf of my partner and we live together and he wants to put in a ADSL line. <br> <br> She assisted me and I gave her all the information she needed such as ID, Address etc. She seemed as though she was really trying to assist me but her systems were slow and she asked me to call back in the next hour which I did so. AND THEN I spoke to another lady (cant remember her name) who was extremely rude and told me that she is not allowed to assist me and that I am not allowed to call on behalf of my partner.<br> <br> I then told her that NICOLE said I could!? And that NICOLE helped me but her systems were slow. Then she said okay I must hold on she will go find Nicole. I waited for 20 minutes and then she put the phone down in my ear! I HEARD her slam the phone down in my ear! I am so frustrated and downright disgusted with TELKOM, all the stories about how bad they are is not even as close to be true, its even worse its sickening !