System says \NO"!"""

Ordered new telephone line 21 February. Waited for installation date - no response. Eventually called 10210 10 March only to be told that I had to pay R700 deposit before action would be taken. Would have been nice to know at the time...paid 13 March.<br> Line was planned to be installed today 18 March. Engineer arrives only to tell me that the system order only includes voice NOT ADSL. Checked order form copy which clearly has DSL Fastest checked.<br> Spent 40 minutes waiting on hold with 10210 only to be told that the system wasn't showing DSL on the order. Also, no new order can be taken until Friday as the system has to clear the existing order so phone back on Friday. It will then be at least 7 days more before DSL can be arranged.<br> PATHETIC!