sync issues - intermittend connectivity

Hi...<br> <br> My internet has been synced and running on 10mb for over a year now, started experiencing latency issues and line dropping for the last 2 weeks now. Telkom has reset my line once and then everything returned back to normal until this Friday 6-02-2015 when I received a call from Telkom tech department, not sure what they did, but my line is now synced at 6mb but the connection is very unstable with extreme high latency.<br> <br> Please could you assist to fix...!<br> <br> The number in connection to this issue is ***<br> email address is [Email Removed]<br> <br> Regards<br> WR