Switchboard

I have reported a fault on the 25 January 2016, eventually a telkom worker came out on the 29 January 2016 to fix the problem, what a disaster, after he worked here our switchboards are messed up, we cannot get through to telkom to asked them to came and fixed the mess the worker did.<br> <br> I have reported the same faults again this morning, no response what so ever<br> <br> When do Telkom work so that we can contact them?????