swim swam failed for 3 days

<p>let alone the frustration of losing my phone, i called Telkom mobile on 11 Oct at 16:00 to do the sim swap and i was promised that it will work within 3- 24 hours. i called again on the 12 Oct & Sitshaba checked that the sim swap was pending and that i should wait at least for 24 hours, but nothing happend. I called again today and Maxine told me that the sim swap was not done properly, she tried to do it again and i had to hold for more than 40 minutes and she failed. not she logged a call that will take 72 hours to be resolved. therefore with telkom mobile you can stay for more than 5 days without connection? unfortunately for Telkom they always disappoints me. Telkom things are always not done properly you can check the records where i had to fight with them.</p>