JR
Juan R
1 reviews | Active since Jul 2011
10 Feb 2016, 11:02
Swift internet restoration
After phoning Telkom and holding 10 min for answer and another 5 min to check the problem, was I told that my internet will be off for another 3 to 5 days after 2 days already due to line migration. I expressed my dissatisfaction regarding the matter and the call was ended. 5 min after the call was ended my internet was restored. I would like to compliment and thank that one person working for Telkom who helped and is resposible for the swift restoration of my internet. Thank you.
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Replies (1)Telkom's replyOfficial
10 Feb 2016, 13:28Hello JLRaath,
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply10 Feb 2016, 13:28
Official
Hello JLRaath,
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Best regards,
