SUSPENSION OF SERVICE FOR NO REASON. PATHETIC.

I have taken up 6 × Data Sim contracts with Telkom in September 2022. I was approved and my contracts where dispatched out to me. On 11 October 2022, all my Data Sim Contracts have been suspended (not because of the monthly installment but because Telkom has given me all 6 lines without increasing my credit limit. The inconvenience caused is frustrating as I am not able to use any of the 6 lines. I have been a customer of Telkom for the past 10 years and I have never defaulted in payment.

I gave called the customer service department and they have told me that the error on their side will take up the 3 working days to rectify the issue.

I have been promised that I will receive a call from the Manager in the Customer care department, up until now (09:30), I haven't received a call.

I am upset with the fact, it isn't my fault and I have to be inconvenienced.

I am giving Telkom 24 Hours to rectify and fix this issue. If the issue is not resolved within the given time frame, I will be proceeding legally.