Suspension of lines 10 days after Debit Order

Telkom (Helkom) due to a debit order bungle has suspended our companies lines after receiving a debit order payment on the 14 August. Lines were suspended without informing the company nor the beneficiaries of the cellphones. Since the 14 August, 4 cellphones and 2 data bundles have been suspended. We were informed the matter is out of Telkoms control because it has been handed to collections company, NuDebt. NuDebt does not have our account in collection. Nobody at Telkom can assist us with when the line are going to be reinstated.<br> <br> Our business does not have access to communicate with clients via telephone, email or Internet?<br> <br> Telkom does not care