Suspension of line despite query on charges

<p>This is the next stage of incapability of a service provider. </p> <p>My account has been charged with content charges since March of which nobody in Telkom, neither billing, nor sales was able to assist with. Finally I got somebody on the phone in July who knew what to do and how to avoid these charges going forward. I logged a complaint and requested these charges to be reversed. Today I am getting an SMS telling me that my line has been suspended. this is after hours on the phone with Telkom. Shocking unacceptable service and no accountability. </p>