suspension of account

Ok so, i have a contract with telkom mobile and this past monday my account was suspended because the wrong account was being debited,but that wasnt the problem,i paid my account the following morning and when i contacted the call centre they said it takes 24 to 48hrs for the monies to reflect..i waited until thursday and then contacted the call centre again and they said the money reflected the day before and that they will escalate the matter so that my account could be back up by the end of the day..i waited the entire day and in the evening i called again and they said that they will escalate it for the second time and that they are giving me a time limit of 1hr and i should be up and running...after 2hrs i had nothing and called AGAIN...and then they say they cant do anything because the billing department is closed!! I called yesterday and then they say that the "unsuspension" takes 24 to 48hrs to be done!!! Which should have been told to me in the first place, they suspended me monday night, i paid my account on tuesday morning, the money reflected on wednesday but now i cant use my phone from thursday, friday and now saturday and sunday too because they dont work on weekends! So i can only call them on monday again!!!