MK
Michael K

1 reviews | Active since Jan 2016

01 Feb 2019, 15:03

Suspension for paying customers

I have made a new contract with telkom and when it came to my first debt oreder they have debt the previous amount tha was always paid instaid of the new amount that is alot higher in the middle of the month they suspended my account, after phoning them they said no it is a mistake from there side and they wil rektify the problem and it wont happen again so i thought a wee later on the day that debt order goes thru they suspende my account once again so i phoned again and explained wehy they keep doing it and said it is a mistke from there side the system keeps doing it so i said fix it and i t was told to me 24hr and 24hr and more later the problem was not solved so i phone one more time o find out what is going on the guy said that theres a problem at the billing departments system and that i could wait another 24hr before it could be fix now i paid my account via the debt order and i should not expeincing any further problems with my account no it is friday and the won fix i until monday as that what happend on the first time it was suspended. I feel that i am being ********** because for 3 dys now i could not use my services i pay for because of there system so there system should also take that in account for when it comes to my next bill i have to debt as i pay for my usage and i was not using it please conact me on ********** 3212 and rectify my aco**** immediatly legal action will follow it not done so

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