1 reviews | Active since Aug 2015
Suspension Error 3rd day ..no followup!
2 Problems same account! I am sick and tired of total inefficiency!<br> My 2 cell numbers were 'Suspended' Tuesday 18.08<br> I contacted them again on Wed 'Office hours\ giving them my<br> payment details done on the 13.08.<br> They assured my that it was a system error affecting many subscribers!<br> However I would have to wait 48 hours before the matter will be sorted?<br> It is now Thursday Morning and I have the same msg on my new S6 which I collected on the 1st of the month!<br> This is outrageous service that I have had to put up with for the last 30 months.<br> The 2nd cell contract has also been now running for 30 months!<br> Taken out on the 20.03.2013 expires on the 1.04 2015. <br> Their office inadvertently upgraded a addition service of free data in August 2014
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136477
Regards
Luleka
Telkom Social Media Team
