Suspension due to R85.00

I now had some ridiculous experience with Telkom. This morning my router connection was off thinking to do with the loadshedding calling in they telling my suspended for an R85.00 OMW. I tell them that I then recently paid R1100 and this is my personal router hey. They telling NO if it is over R50 then they suspend it OMW I said but it is not evens R100 to be suspended. It just does not make sense to suspend for R85.00. I want to at least make arrangement with to put is back on because I will pay at the end of month. I mean come now seriously! and there answer just plain simple NO. You pay when they ask you to pay but for R85.00j just does not make sense to me. NO assistance, NO internet! They could have at least say ok Ms Love you have been a client with us for so long we will open it till month end. I mean come now like a say it is not like R100 or R200 outstanding. This is mine and my Son's entertainment as well the internet to do his searching in terms of school work. What the hell