1 reviews | Active since Mar 2017

22 Mar 2017, 17:05

Suspension????

<p>Good day </p> <p>last month Telkom made an error on our account and added more into it... we phoned and it was escalated and reduce to the proper amount we were supposed to pay... the debit order went off... everything fine... </p> <p>now we being told the account is R400 in arrreas and our line has been suspended </p>

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Replies (1)
Telkom
Telkom's reply23 Mar 2017, 09:18
Official

HI hailey-hiepner

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,