Suspension

I am very upset and disspointed by telkom. When you dont pay your instalment they are very quick to suspend your line and when the debit order goes off for the amount owed to them and you call them to unlock your line they tell you 6 to 7 working days to be unsuspended. Its been more than an hour since i was told a team leader will call me back since the debit order went off this morning, this kind of client service is unacceptable. Now i have to wait for 7 days to use my phone. Clearly clients are not that important for TELKOM.