Suspened Account

For the Urgent Attention of the Press Ombudsman<br> <br> I would like to complain in the strongest possible terms about Telkom's unhelpful manner.<br> <br> I was sent an sms notifying me that I had outstanding fees, I immediately called Telkom to query the matter.<br> I was informed that a dispute would be lodge as the fee outstanding was an error and that I was not notified supervisor about. 3 weeks later my account has now been suspended when I called the centre again today I was told that the matter has not even been looked at yet and that I have no other choice but to pay. My issue is that I DO NOT have R1300 to pay for telkoms error. I am now paying for a sevice I cannot use!<br> <br> furthermore your call cebtre staff are highly unprofessional Specifically (Waseema) who could not help me at all! please SORT of this matter and unsuspend my account as I will NOT be paying for YOUR error on my billing account!!!