Suspending service but Telkom owes me money

Ref no:***4<br> This call was logged in August, Telkom are overcharging me. I have followed up twice a week but no luck it is with the retention department Moosa is his name to resolve. I told them two months ago that I am going to stop the debit order if they keep on deducting the wrong amount. They have now suspended my account for not paying but they confirm (Tumelo and Moosa from JHB center) that they actually owe me money and even her manager has escalated the problem but nothing happens. Please be advised that if this matter is not resolved by next week I will cancel my contract and would suggest that you hand me over to your attorneys immediately so we can see each other in court and should you then deduct any further money of my account I will lay a charge of ***** against Telkom.