Suspending my ADSL line for no reason

This is now the 3rd time it has happened and i am getting to the point where my head is going to explode.<br> <br> My telkom bill is always paid up and never falls into default. They have now suspended my account 3 times and give me a different answer everytime i call.<br> <br> Call centre people are completely useless. Don't even understand basic router config or basic networking.<br> <br> This is a outrage - I pay my money to have internet for the month, now i have had maybe 25 out of 30 days this month but yet i still pay the same amount of money. Am i going to be refunded for this? probably not! <br> <br> that just shows you how USELESS TELKOM is. All they do is blame my ISP, always diverting the problem.<br> <br> And their call centre staff trying to pull the wool over my eyes, yet they don't know i work in the IT industry and .<br> most of their mentality is pathetic.<br> <br> This is pretty much White Collar THEFT!!!!!