Suspending line when paid before due...

<p>Yesterday morning Telkom suspended our landline due to non payment. We went and paid the telephone immediately. We have been struggling with them ever since to get the line reconnected. The strange thing about this is that we received an sms from Telkom saying. "DEAR VALUED (HAHA) CUSTOMER. PAYMENT (WHICH WE MADE YESTERDAY) ON YOUR ACCOUNT IS DIE 2016-10-13. SO WHYYYYYYY DISCONNECT OUR LINE IF THE PAYMENT ISMT DUE FOR ANOTHER 10 DAYS. WAKE UP TELKOM!!!!!</p>