Suspended Telkom account .

I have been a loyal Telkom customer since I changed my network for the last 8 years and my account has always been up to date . This morning I got a message saying I cannot make calls , use the internet basically do nothing. I called Telkom call centre and was advised they suspended my account including all the contracts I have on my name. They don’t have a reason to why it was suspended as my account is all in order and I was advised that it will take 5 to 24 hours to he lifted . It’s been 5 hours still no feedback from Telkom . Which is totally unacceptable and I am very frustrated .

My phone including my family phones will not be reachable for the next 24 hours due to Telkom suspending my account for no reason and the upsetting thing is that I won’t be able to contact anyone in an emergency.

Telkom needs to look into the system……