Suspended services

End September Telkom did a double debit because on the month of August I did not pay of which I had no problem with that payment. Then my line was opened on the 29th of September I could make calls also my data was on today the 7th of October@ about 11:30 my data was off and couldn't make call then they told no payment was made of it. when I called thwm they told me it will take about 5-48 hours for my line to be opened. This is so frustrating based on the fact that when you haven't paid automatically they switch you off, but when a payment is made they take their time also they don't double check peoples payments. This is totally unacceptable because I have child& a Mother who stays far how do they expect me to communicate them& what if they have an emergency and they can't get hold of me.

I have been experiencing problems with Telkom they debit money that I never understand where it comes from& when I speak to their consultants they always fail to explain. Currently I'm so sick this this network.