Suspended service - not fixed after a month

My telkom account was a nightmare. Suddenly from billing of some R750 pm increased over R1200 p.m. My service was suspended. On 04/08/2015 received SMS to indicate that I am in arrears R1 128.61. And to avoid suspension should pay the amount. Deposited R1200 on 08/09/2015. Then on 24/08/2015 received an sms indicating I owe R1 828.34, On 31/08/2015 received an sms indicating I owe R1 128.61 and on 18/09/2015 I paid another R1200. Since that date had numerous problems. My telephone line was only unsuspended a week after I paid last payment. Since then I've been phoning regularly because my internet servie is still not unsuspended. My last call today and was promissed that the service would be reinstated by end of business date today. I am billed for a service not being provided. Telkoms billing records makes no sence. I refuse to pay for a service not being received. In total an hour spend on phones (even my cellphone which are not costfree) with no service provided. My service for internet still not rectified.