SUSPENDED SERVICE BEFORE REQUESTED DATE

We will be moving from Durbanville to Kleinmond on the 1st of February 2016.<br> I gave one month's notice for our service to be transferred to our new address on the 31st of January 2016. Wednesday morning I found our service has been suspended. <br> After spending 2 hours in total being transferred from one department to another I was then told they can reinstate the line but then we have to give 30 days notice again!<br> I then told the agent that it's not our fault as we requested the service transfer on the 31st of January. After holding another 10 min or so he came back, first told me that I'll have to speak to his manager but eventually came back and told me that the service will be reinstated and that I would receive an sms within the next 24 hours. I repeatedly asked him if this means we'll have service again which he confirmed.<br> Its now Friday, we still have no service. I have to deal with the transfer attorneys, agents, etc and am inconvenienced!!<br> This is pathetic and and a typical example of BAD SERVICE by TELKOM!! NOT MY FAULT! but having all the expenses and to have NO SERVICE after all!!! NOT ACCEPTABLE!!!