1 reviews | Active since Jun 2015
Suspended Service
When I started my month-to-month ADSL plan, I was told I can stop and start it at any time without paying missed premiums. Now I'm being told I have to pay arrear premiums to continue the service.
On top of that, my account has been suspend but they continue to debit me. And they've confirmed they have no intention of stopping.
Good morning Lwazi
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Good morning Lwazi
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,