1 reviews | Active since Nov 2016

22 Nov 2016, 17:09

SUSPENDED PREPAID NUMBERS

<p>I muhammed asif mulla have 4 <strong>PRE-PAID </strong> numbers with Telkom </p> <p>1: ********** 898</p> <p>2: ********** 193</p> <p>3: ********** 486</p> <p>4: ********** 309</p> <p> </p> <p>my whole family uses telkom and i write with alot of dissapoitnment i woke up 1 morning all the numbers have been suspened <strong>PREPAID NUMBERS</strong>. I call the call centre with my dads phone and according to telkom they sent me a message in advance to inform me to visit a Telkom direct store in 14 days. (the did not send this message) anyway as soon as i get to the telkom store at gateway mall. they say they can not help me and i should call the call centre!!!! furthermore i call the call centre while i am standingin the telkom store. i inform the telkom consultant my problem telling her i am at the store and they are not willing to help me at the store. the telkom consultant speak to the telkom store agent. She then logs a case no saying the matter will be resolved in 9 working days. i was then told to re submit my id and proof of residence at the telkom store Again!! which i did at the branch in westwood mall Durban. i run a huge business and it all depends on my phone and i have lost tremendous business in these few weeks. i have tried everyhting to get my numbers back. PLEASE HELP ME OUT</p> <p> </p> <p>MY ALTERNATIVE NUMBER: ********** 288</p>

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Replies (2)
's update30 Nov 2016, 08:51
Reviewer Update

waiting and waiting and waiting

worst service ever lost soo much of business

's update30 Nov 2016, 09:01
Reviewer Update

So apparently the case has been closed again. What a joke and it says i need to provide relevant documents

What *******. Telkom staff is like a laughing stock i will spend money to supercharge this review if not resolved in a week