1 reviews | Active since Sept 2012
Suspended Phone
<p>I wrote on Wednesday the 7th regarding my phone that is suspended, a payment was made for an amount of R1698.00 ever since I was advised that someone will contact me and they are busy "investigating" not one person has even made an effort to contact me. I have 2 lines with Telkom Mobile on one account, one line is suspended and the other one not. Just to show the incompetency of Telkom, I have received 3 different amounts that is payable before phone will be suspended, received the following on sms Wed the 16th of Dec R575.35, Wed the 16th of Dec R3389.58, Wed the 16th of Dec R1698.00, I have paid R1698.58 on the 9th of Dec even after I received a message on the 1st of Dec that a debit order will go off (which never happened) I have lodged a complaint with Icasa once again for investigation.</p>
HI HELENA-M
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Tea
Best regards,
HI HELENA-M
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Tea
Best regards,
