1 reviews | Active since Feb 2015
Suspended my number for no reason
<p>Telkom has blocked my number today alleging that my account is in arrears even after i have sent my proof of payment and statement to the consultant i spoke to when i called last week. My bill for 30 April 2017 was R769 and i paid R770 on the 3rd of May 2017. My bill for 31 May 2017 should be R924 according to my statement and now telkom apparently has added R200 to this amount which is puzzling because due date to pay my account is the 5th of every month. Telkom you have gone too far, you pulled this stunt last year and i took you to ICASA this year i will do even better I will go to the media to alert everyone and anyone who was thinking of taking out a contract with you or entering into any business transaction with you. You are a useless *****ed company. Two weeks ago i logged a case regarding this matter with telkom and to this day no one has called but i tell you, you will regret this and that is a promise</p>
Good day Lerato,
We have sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Lerato,
We have sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I just received from ICASA and they informed me that Telkom has no right to suspend my account until after the case has been concluded. So you are not just *****ed but you dont respect the law as well.
I just received from ICASA and they informed me that Telkom has no right to suspend my account until after the case has been concluded. So you are not just *****ed but you dont respect the law as well.
