Suspended lines

I had a debit order for my contract unpaid, my services were suspended, I then made a full invoice payment of R1714 on the 7th but until today I’m still unable to use my lines.

I contacted Telkom twice a day since Sunday with consultations confirming that my payments was received and the services will be restored after 5 hours but nothing has happened until today.

I’m unable to make call or use WhatsApp… this is a terrible experience I wouldn’t refer anyone to this company