AO
Alan O
1 reviews | Active since Feb 2015
23 Feb 2015, 09:06
Suspended line when the line is paid in full.
I received a SMS stating my line is suspended, please pay the outstanding amount of R508.9, BUT my invoice I received on the 08-Feb-15 States I must pay and amount of R508.9 by the 2nd of March, How can you retards suspend someone 7 days before it is due!!! What dumb assholes do you people have in your accounts department.<br> I called your accounts department and the RETARD that i spoke to said i MUST pay R508.90 for it to be un suspended, he can see that it is due on the 2nd of March but i must pay now ***
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
23 Feb 2015, 09:31Hello AlanXstream,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM91238
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM91238
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply23 Feb 2015, 09:31
Official
Hello AlanXstream,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM91238
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM91238
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
