Suspended Line. No Resolution after Payment

My account was suspended due to non Payment. Since Wednesday 04/11/2015 i was promised it would be reinstated in the next 24 Hours for the latest. Everyday i called atleast twice a day and was told the same thing over and over again. <br> Friday at 15:00 i was put on a wild goose chase and nobody could assist me. Finally they put me through to a consultant which promised me it should be reinstated by 15:30 for the latest. By the time they got through to him it was 16:00 and he said that the billing department is closed and all the managers have left already. Monday morning i called and was told that my line WILL definitely be reinstated no later than today. <br> I called at 15:45 again and was put on hold till 16:10 with still no resolution. <br> I am utterly upset as the reason for my line being suspended was a fault made by telkom and not myself as i did the payment which was required. <br> <br> I would like to know who to speak to in UPPER management as i am tired of all these *********** consultants. <br>