1 reviews | Active since May 2017

11 May 2017, 23:31

Suspended Line

<p>Telkom????</p> <p>I thought this was sorted out, I had line and internet service for yesterday and today till 8pm.</p> <p>Then suspended again even though I spoke to someone from Telkom today saying they will Credit my account.</p> <p>What the Hell is going on...</p> <p>No service for 3months then service for 1 month. Then on form 2-9May now off again??</p>

0
Replies (2)
Telkom
Telkom's reply12 May 2017, 10:27
Official

Good day Elizna ,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update12 May 2017, 14:53
Reviewer Update

Busi what I dont understand is that someone from Telkom even called me yesterday to say they will credit my account and I had internet for 2 days.

Why is my line suspended ??

I cant work or access my emails and have spend a lot of money on data.

This is unacceptable.

Pleasr sort this out