Suspended Line

<p>I am truly upset with Telkom Mobile</p> <p> </p> <p>I have had a contract with them for just over 4 years and never had a issue before. They told me that the payment for November had no gone off and i should pay or ignore the message if it had gone off.</p> <p> </p> <p>That was exactly what i did because it comes off as a debit order. In early January they suspended both mine and my finaces line. We were none the wiser. Fine. The amount was then debited by Telkom and i honestly thought my line would be activated within a couple of hours. It has been over a week and it has still not been actived!</p> <p> </p> <p>I am truly upset!!!!! They can easily suspend your line but let you know it cant be activated until the EXTERNAL COLLECTIONS COMPANY ticks it off on their side. I then asked can i call them myselfs or if they can call and they said no.</p> <p> </p> <p>The worst service i have ever recieved. I will never ever recomment them as Cellular provider</p>