SUSPENDED LINE

I would like to log a complaint against your company for the following reasons: MissInforming the client and Advising that the problem has been sorted whilst it is not. On November 2015 I saw an invoice that I will be billed R849 for my contract and this was an amount I have never paid in my 24months since being with Telkom an *** was issued and I was advised that the 5GB benefit that I had has come to an end and now I am paying for it. I asked for it to be removed and it was confirmed that it has been done. However i Dec I received an invoice that included it again and I called again to complain as an amount of R929 went off my account - After a week of this not being sorted I reversed the debit order. On the 20th of January only R124 went off, then my phone was suspended.On 21st I was advised to pay the R930 at Absa for my line to be reinstated in 48hours. I have just spoken to Zandile/Zanele who has told me that it takes 7 working days for payment to reflect. I am very dissapointed with this as I need my phone for my Job. I cannot wait 7 days for it to be restored. <br> <br> Someone needs to fix this!!Why am I not allowed to send proof of payment and get my line back???