Suspended line

Good day my line was suspended as i'm struggling to pay i tired to call the call center so many TIMES!!! holding on the line for 52min at one time and then had to put down was try to close the account before i become over due i was 1098 over due which was going to pay off as i explained to the consultant at telkom Northgate mall and now im stilling be charged i cant use the services i understand paying the line rental but why should i pay for the internet and the closer 2 as now the bill is over 2000 how do think people will ever caught up on payment if you guys do that!!! i sent emails asking for help no response!!! <br> Robyn Kleu <br> Account number ***