Suspended line

Dear Telkom mobile

How is my account STILL suspended after debit orders having gone off on the 18th and 19th of December

I spoke to Mbali Njokweni yesterday and she said it will be fixed in 5-24 hours, now when I call 24hours later Rorisang Njokweni tells me the exact same thing.

Clearly your call centre people are unable to assist so please place people that we as clients can speak to there should we need to escalate our issues.

Also please urgently unlock my line

Thank you very much