RD
Rosinah D

1 reviews | Active since Feb 2014

12 May 2015, 09:46

Suspended Line

I hope and pray that Xolani Skhosana working at Brits Mall is been taken good care by TELKOM. My line *** was suspended in January and end of February after the account was settled I have been trying to get the line unsuspended without getting any Joy. On the 27 February Xolani Skhosana has been helping me with this line, going up and down trying to fix this problem since TELKOM MOBILE Call Centre were making empty promises everyday to me.<br> <br> Today Finally Xolani was able to help. I say thank you to him and I hope his management knows what a great asset they have in the company. Not the Domkops they have in their Technical Department who were unable to assist me in the past 3 months.

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Replies (1)
Telkom
Telkom's reply12 May 2015, 09:52
Official
Hello Rosinah Diale,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

***

Have a great day!

Regards,
Joshua Mnisi
Telkom Social Media Team

Best regards,