Suspended line

My Account was suspended. made payments and my line is still suspended. they not replying to emails or even acknowledging the emails sent. Inhave sent proof of payment to the following email addresses

*** ***

below is the email sent

Good day

Please update on the status of the above mentioned account which was handed over. You debited: R2 518.39 I made payment of R1 300 as per the attached document.

This has settled the outstanding monies