LF
Lucinda F

1 reviews | Active since Mar 2017

25 Jun 2017, 10:24

Suspended Internet unwarranted

<p>My internet stopped working on Saturday... It has taken 14 hours to establish that telkom suspended the line. Now on Sunday they are unable to sort the matter out...... I have had ongoing issues with telkom since the end of March as they messed up. My phone lines.... I wish there was another service provider in this country! </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply27 Jun 2017, 08:16
Official

Good day Lucinda,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

Please privately reply with your affected number and ID number.

Regards,

Busi

Telkom Social Media Team

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