Suspended for Telkom's Mistake

<p>Good day ,</p> <p>Today my Telkom Line got suspended , i phoned Telkom Customer Care line to find out why my line was suspended , 1st they told me its because theres an amount of R485.21 Outstanding , so i asked how is that possible because i made a payment on June 26 for the amount of R500.00 which to me it means that Telkom is owing me money , but anycase then i told them the invoice that i got also states that there is only 1R outstanding due for 1st of August... The consultant that assisted me had to log a case ( my case no : ********** 3 for mobile no : ********** )he told me that Telkom made a mistake and the wasnt supposed to suspend my line , now i have to wait 7 to 21 working days for this to be sorted out... I mean this is ridicuous , this is a mistake from Telkoms site and i have to wait 7-21 working days ???? Its Pathethic to be honest.... I promise to God that i will never make a mistake to ever take or renew any contracts with or from Telkom....WORST BUSINESS EVER.</p>