Suspended for no reason

November my debit order was changed from the 25th to the 15th they said it was going to be effective this month ok fine, on the 15 this month it they didn't take instead money was taken out but not the full amount when i call to enquire they said it was fine I just need to go deposit the rest off the money, I did that Wednesday they cut my service I have spoken to over 6 pple at their call centre and nothing is done, since this is not my error I changed the date on time money was in the account I phoned in I was told there is nothing they can do since the money will only reflect in 7 days, since I don't have internet I asked how do I send proof of payment I was told to go find an internet cafe at this time I would really like to cancel all my services from telkom since its costing me business, because I even called a no. Of times the check before the date in question I asked is the date changed they said yes is now I'm left phone less and no internet for 2 day and I didn't do anything wrong.