Suspended Data line

<p>I took a data contract with Telkom, and gave all relevent information needed however for some reason they didn't deduct what was due to them and later suspended the line due to non-payments.</p> <p> </p> <p>I contacted them online and the agent told me that my account was in arrears, then gave me the account details to utilise to pay of I did the payment of R867 on the 10th of April 2017.</p> <p> </p> <p>I then contacted them on the 13th of April; the agent told me that the account is now in order and my line will be restored. I then left for the Easter weekend and when i came back on Monday, 17th of April, i discovered that my line was still blocked. I contacted them telephonically this time on Tuesday, the 18th of April and the call center agent told me that my line will be restored in less 24hours.</p> <p> </p> <p>I didnt accept that i should wait for more than 7 days just to get my line restored, firstly for the problem they created and secondly I didnt make an issue of them not deducting what was due to them even though they had all the information and authorised to deduct by me. Now when i call again this morning, i'm again of the '24HOURS' response from them. I take my time to call them and they tell me about sending emails to the people to unblock my line that they blocked and its more than seven days since the account has been paid.</p> <p> </p> <p>I'm still sitting here without data and now I'm forced to buy prepaid since they blocked my line.</p> <p> </p> <p>PATHETIC SERVICE TO SAY THE LEAST!!!</p> <p> </p>