Suspended accounts

Hi, I have been a customer with telkom for the pas 4 years. I have 3 accounts with telkom that is not linked to the same account number or infact not linked at all.

2 of my accounts have been paid up but the accounts are suspended due to one account that in arrears. I spoke to an agent by the name of Lindani Kwa****e wo provided pathetic customer service and was not interested in assisting on this issue at all.

i have 3 lines. one line in is arrears. 2 of the accounts are paid and full. they suspended all lines.

None of these accounts are linked and have seperate account numbers which should not affected. I am disappointed in the manner in which their customer service agents support their consumers.

No support and managers to speak to at all