Suspended account with no outstanding payments.

I've been complaining to Telkom Since December 2020 via their call centre regarding my billing and after every call I'm being promised that my billing issues will be attended to.

I've been making payments via EFT for my Mobile Contract because Telkom decided that they will stop debiting. My line has been suspended twice because those EFT payments are not being acknowledged by their system.Because of their I competency I find myself calling them every damn month for them to debit my account with no success.

I'm receiving sms' every month that I have missed payments whereas I've paid via EFT. Telkom is such an inconvenience to its customers.