PJ
Paul J

1 reviews | Active since Apr 2013

08 Jun 2015, 18:44

SUSPENDED ACCOUNT RESTORED IN NO TIME!

I reported with emails and attached proof that I had indeed paid my arrears account to UNsuspend my contract cell phone.<br> Nomfundo, Sighile Mguli, Makogela all received emails and after speaking VERY FRIENDLY on the phone asked me to RATE their service. I gave them all a good rating. However, they did nothing but recruit a GOOD RATING!!!<br> William Malepe on the other hand, asked my to stay on the line, mail him the proof and ACTIONED IT right there and then for me.<br> NOW WILLIAM, TELKOM BETTER HOLD ON TO YOU BECAUSE YOU TOLD ME YOU'RE 24 AND PEOPLE LIKE YOU ARE WANTED EVERYWHERE!!!! YOUR GOOD SERVICE MAKE MONEY FOR COMPANIES SO LET THE HEAD HUNTERS BEGIN LOOKING FOR YOU!!! Thank you so much!!!

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Replies (1)
Telkom
Telkom's reply08 Jun 2015, 19:30
Official
Hello jocklog,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Igsaan
Telkom Social Media Team