Suspended account over 2% of unpaid bill

Telkom is one of the most *********** companies I have ever dealt with in my life.

They have suspended my account THREE TIMES this year because of their own stupidity and incompetence. Not because I missed payments. Not because I owed them money. Because THEY cannot manage their own systems properly.

And every single time I have to wait almost a full ****ing week to get reconnected because nobody at Telkom knows what they’re doing. You get passed from one useless department to another like a damn football while nobody takes accountability or fixes the issue.

I have spent over R2500 a month with these idiots for the last 10 years. That is roughly R300 000 paid to Telkom over the years and this is the disgusting level of service I get in return.

The latest suspension happened over a feature that cost around R50.

R50.

Instead of billing me properly or deducting the amount like a normal functioning company, these geniuses decided to suspend the entire account.

How does a company this useless even function?

At this point I am seriously considering cancelling EVERYTHING. Every phone contract. Home internet. Every single Telkom service I have.

I am done wasting money on a company that runs like a circus.

Telkom’s customer service is a complete joke. Their systems are broken. Their staff have no clue what is happening. Their departments do not communicate. And the customer is the one forced to suffer because of their incompetence.

Absolutely pathetic company.

**** you Telkom. Seriously. **** you.