1 reviews | Active since Jul 2015
Suspended account for money 8ta owes me!!!
So after NUMEROUS follow-up calls and HP complaints. I have reached a point of complete despair. So here the story is AGAIN, after two years I cancelled my contract with 8ta,however, I was still being billed. after weeks of continuous calls I was refunded and the very next hour I was debited for the dead number and line again, and so it continued. I called in AGAIN, HELD ON FOR 30 MINUTES and eventually I was assisted and a refund was processed. My case handler Mr. *********** GIVEN MUDIBA DIDNT DO HIS JOB AND MY CREDIT PENDED. My cell phone line has been suspended since Sunday because 8ta systems are reading 'pending' payment!!! I called in on Tuesday for assistance and spoke to a very rude man called Tumelo! I canT cancel!!! im being ******!!! im being forced!!!!!! I HATE 8TA AND I WILL MAKE SURE AS PEOPLE PEOPLE AS I KNOW WILL NOT BE USING THIS NETWORK!!! UNSUSPEND DAMN MY LINE!<br> <br> DONT REPLY WITH YOU DUMB AUTOMATED RESPONSE ABOUT GETTING THE TEAM TO CHECK IT OUT AND REVERT WITH FEEDBACK!!! BECAUASE I WILL BE ASHES AND I WOULD STILL BE WAITING!!! NO-ONE EVER GETS BACK!!!! 8TA ARE *******!!!
We sorry for the inconvenience caused.
We have sent your complaint to our mobile team for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We have sent your complaint to our mobile team for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
