Suspended account and incorrect billing

<p>my Telkom account was suspended last month on the 20th of June 2017, on my account it said that I have an outstanding amount of R1363.57 due by the 26th of June 2017. BUT my account was suspended on the 20th of June? I have a debit order for and amount of R850 each month dated for the 26th of the month. I have paid and amount R530 with EFT on the 24th of June 2017 and the debit order of R850 went of on the 26th of June. So my line was reconnected on the 26th, but Telkom added 2 x re-connection fees of +/- R225 each, so I now have to pay an aditional fee of R400 + , cause of an Telkom error. I spoke to an online assistant in the accounts department, the service I received from her was *********** - Prudence Maphumulo. She said the debit order that goes of on the 26th only showed after the the 26th, but telkom know everymonth that the debit order goes off on the 26th??? this is unacceptable, seeing that they still have a R700 deposit that I paid as well?????? </p>